Withdrawing funds from Spin Samurai
Honest information disclosure requires an emphasis on the fact that gambling should never be considered a source of income. At the same time, it is hardly worth denying that occasional wins at a casino are the norm, which means that players have every right to withdraw their money and dispose of it as they see fit. In this article, we will take a detailed look at how withdrawals work at Spin Samurai.
Right to withdraw funds and requirements prior to withdrawal
Obviously, the minimum requirement for withdrawing funds from Spin Samurai is that you have those funds in your account. However, there are actually some other requirements for users — they are quite simple to fulfil, but at the same time mandatory.
Account verification (KYC process)
Every licensed gambling establishment in the world is required to know its customers to ensure that they are not minors, are not impersonating someone else, and are not using someone else's account or multiple accounts. Therefore, Spin Samurai, which is not interested in your personal data at the registration stage, will later ask you to provide documents by uploading high-quality photos of your ID or conducting a video call with our security service.
Most often, such a request is made before the first withdrawal of funds, and you simply will not be able to withdraw funds until you identify yourself. Accordingly, for a customer who decides to ignore the verification request, gambling effectively loses its meaning: they will only be able to spend their deposits, but will still not be able to withdraw their winnings. If we notice that a visitor has been ignoring our request for too long, we will block their account permanently.
Compliance with rate requirements
Deposits made by customers to their Spin Samurai gaming accounts are intended for participation in gambling activities and must therefore be wagered. In other words, you cannot top up your balance and then simply change your mind and withdraw your funds — only winnings can be withdrawn!
As for bonus funds and winnings from free spins, they can only be withdrawn after they have been wagered. The wagering requirements are specified in the Bonuses section on the official website and in the Spin Samurai mobile apps for each of our special offers.
Minimum and maximum withdrawal limits
Withdrawal limits are set not by Spin Samurai administration, but by the payment systems we cooperate with. Detailed withdrawal conditions for each of the available methods are listed in the Banking section of our website and in our mobile apps. International payment systems, guided by the legislation of individual countries and their own economic considerations, may set radically different limits for different countries and currencies. Please note that in most cases, you must withdraw funds using the same method and to the same details from which you made the deposit.
We will not consider cryptocurrency limits, as coins are often volatile and restrictions may change; we will only note that usually, you can withdraw from a few fractions of a coin to several dozen coins per transaction. Fiat limits are fairly uniform: almost everywhere, withdrawals start at €20 or $20, and the maximum is set at 4,000 currency units in the same currencies.
Withdrawal methods available at Spin Samurai
The Spin Samurai administration deliberately cooperates with dozens of payment systems so that users in each of the countries where we operate have a wide range of options for withdrawing funds. At the same time, there are virtually no payment providers that are present everywhere, so the set of options in each jurisdiction will be different. Among other things, we offer the following payment solutions:
- bank transfers;
- Visa and MasterCard bank cards;
- e-wallets such as Skrill, Neteller, ecoPayz, and others;
- cryptocurrency wallets such as Bitcoin, Ethereum, USDT, etc.;
- specific local methods that only work in one country.
Step-by-step guide to withdrawing winning
If you have never withdrawn funds from an online casino before, these instructions from our administration will help you save your nerves and significantly simplify the process.
Log in to your personal account
First, log in — without this, the system simply won't understand who to withdraw money from and whose gaming account to withdraw it from. You can log in to your account to withdraw funds on any device, even if you have never used it to log in to Spin Samurai before. Just in case, here's a reminder: launch our website or mobile app, click the Login button, enter your email address and password, and then click the Login button.
Go to the ‘Cashier/Withdrawal’ section
Once in your personal account, click on your balance, which must be non-zero for a successful withdrawal. This will take you to the payments page, but by default you will be in the Deposit tab; click on the adjacent Withdrawal tab to see the available destinations for the transaction.
Selecting a withdrawal method
For security reasons, you should only use the same payment method that you used to make your deposit; exceptions are allowed, but they are few and far between. If you have deposited funds using several different methods, you can choose the withdrawal method; in this case, we recommend that you pay attention to the detailed terms and conditions of the transaction (limits, crediting times, commissions) to understand which method will be the most practical.
Enter withdrawal amount and confirm
After selecting one of the withdrawal methods, enter the transaction amount. The amount itself must fit within the limits for that method and not exceed your balance. Please also note that you cannot withdraw funds from Spin Samurai that have not yet been played. Also, specify the details, which must match the details from which the deposit was previously made, and confirm the creation of the withdrawal request with the button.
Submitting and tracking a request
Then it's just a matter of waiting: if the customer has already passed Spin Samurai verification, the funds should be credited automatically. Delays are unlikely: in most cases, they are related either to rare (but always justified) transaction checks by our security service or to certain nuances on the part of the payment system itself. In any case, you can track the status of your payment in your personal account to understand what stage the transaction is at.
Processing times and payment speeds
On the Banking page, you will find that withdrawals are instant across all methods. In reality, humanity has not yet advanced to the point of conducting transactions instantly, but it is implied that under ideal conditions, Spin Samurai processes requests automatically, and you will receive your funds within 1-2 minutes.
Factors that may delay the withdrawal of funds
An obvious exception to the one- or two-minute rule is when a player must undergo verification: when you receive such a request, you will not be able to withdraw money until you provide the requested documents. Our security service may also need some time to verify a transaction if it is unusual (for example, if it is being made to these details for the first time). Finally, delays are sometimes possible not on our side, but on the side receiving the payment. In any case, the ability to track the transaction by status allows the customer to stay informed about what is happening.
Commissions and fees for withdrawing funds
In the Banking section of the website and in the Spin Samurai mobile app, opposite the majority of withdrawal methods, the customer sees a statement that no commission is charged. In this case, we are referring to the commission charged by the establishment: we do not charge any interest on the transaction. At the same time, some payment systems charge a fee for crediting funds as a percentage of the amount received; players should take this into account when requesting a withdrawal to their card or wallet.
Safety measures
The Spin Samurai administration has specifically established a rule whereby funds can only be withdrawn to the same details from which the deposit was made: this is designed to prevent fraudsters from stealing your money by hacking into your account. However, there are two nuances to consider:
- Some top-up methods, such as terminals, only work for topping up. If you only used these, third parties can withdraw funds using any of the available methods directly to their accounts.
- Clever attackers will top up the balance from their account and thus may obtain the right to withdraw funds to these details.
Our administration strives to strike a balance between not annoying users with regular checks of each deposit and preventing the above-described phenomena. In any case, you should also take care of the security of your account: at a minimum, do not leave the website open on your PC unattended, do not set trivial passwords and do not leave them written down in plain sight, and do not save your login and password in a browser on a computer with shared access.
Common problems and how to solve them
Most often, Spin Samurai’s administration rejects withdrawal requests for one reason: you have received a verification request and have not yet completed it. In this situation, there is no other option but to comply with the establishment’s legal requirements: until you do so, the transaction will not go through. However, they may also refuse due to such nuances as insufficient funds in your account (specify a smaller withdrawal amount) or unplayed funds (deposit money into your account, and then you will be able to withdraw your winnings).
There is always a reason for delays in withdrawals. If the status remains “Processing” for too long, it means that your withdrawal has raised certain questions with the security service. We understand that this may be upsetting, but we are simply concerned that your money does not fall into the wrong hands. If the status has changed to Sent, but the money still hasn’t arrived, you should contact the support service of the receiving payment system with your questions, rather than us.
In some cases, a player who has already requested a withdrawal may suddenly change their mind or wish to withdraw to different details. You can change your decision as long as the transaction status is still ‘Processing’; for obvious reasons, we cannot reverse a payment once it has been sent.
Customer support and assistance
In any unforeseen circumstances, Spin Samurai customers can contact our support service for assistance. In some cases, you don’t even need to talk to a live operator: our detailed FAQ section will help you find answers to the most common questions. If you do need expert assistance, use the online chat available on our website and in our mobile apps: our consultants are available 24/7 and are ready to respond in your language within a few minutes.
Conclusion
The withdrawal procedure at Spin Samurai allows players to reap the financial rewards of their luck. Only funds that have been played (wagered at least once) can be withdrawn, and players must be verified. Any device can be used to create a withdrawal request, even if the winnings were not obtained on that device. Customers can choose from dozens of available payment methods, each with its own transaction terms and conditions. In most cases, our administration is ready to process payments immediately, without delays or unnecessary waiting.
Frequently asked questions
Can I request a Spin Samurai withdrawal in cryptocurrency?
Yes, Spin Samurai Casino pays out winnings in seven major cryptocurrencies, including Bitcoin, Ethereum, USDT, and others. You can request a cryptocurrency withdrawal even from a fiat gaming account — this is possible thanks to the automatic conversion offered by our partners.
What is the minimum withdrawal amount at Spin Samurai?
When it comes to fiat currencies, the minimum withdrawal amount at Spin Samurai starts at €20 or $20, although in other currencies the actual minimum may be even lower. As for cryptocurrencies, the minimum is set as a cryptocurrency value for each of them, and given that coins are highly volatile, the answer to this question will depend on the day you ask it.
What does Spin Samurai's requirement to play through funds before withdrawal mean?
Spin Samurai players cannot and should not use their gaming account as a wallet in which they can simply store funds. If you have deposited funds, you must play through them and win; until the money has been played through (wagered at least once), you will not be able to withdraw it!